Pay Your Bill

Customer Services

Doing business with New London Utilities is now easy to do at home with the click of a mouse. If you’d like to learn more about our customer services, click on the links to the left of this page.

Through these links, you will learn how you can reach the utility, arrange for billing options and pay your bill at convenient locations. You’ll also find the latest information from our electric and water departments as well as a quarterly customer newsletter to keep you abreast of utility and community news.

Our highest priority is meeting our customers' needs with low-cost, reliable power while providing superior, person-to-person service.

Through this website, we hope to provide yet another easy way for you - our valued customer - to do business with us.

To learn more about our online services, click on the links to the left of this page to:

  • Change your mailing address
  • Transfer service
  • Terminate service
  • Sign up for service
  • Report a street light outage
  • Send your feedback or complete a survey